Services
ITIL Training in Chennai
last updated on
2015-06-14T08:47:19

 The ITIL Foundation Certificate in IT Service Management

[Duration 2 days in weekend 8hrs per day] [For fresher we will provide weekdays also 2hrs per day Max 10days]


ITIL is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.

The Foundation level is the entry level qualification which offers you a general awareness of the key elements, concepts and terminology used in the ITIL service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.



After passing the ITIL Foundation training and examination, you can expect to gain a general overview and basic understanding of ITIL.



However, the ITIL Foundation level qualification is open to and can benefit anyone who has an interest in the subject.

 

·        Concepts of IT service management

·         ITIL Service Lifecycle

·         Identifying and Documenting the Services

·         Optimizing the Infrastructure

·         Value-creation through Services

·         Exploring the importance of People, Processes, Products and Partners

·         Service Strategy, Design, Transition, Operation

·         Continual Service Improvement

·         Service Management Functions and Roles

 

→ Instructor led classroom training will be given (With Certified Trainers)

→ All classes are real time IT operations Case study based

→ Students will be a given textbooks


Call / Whatsapp 7550245795 / 9677167119
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